Terms & Conditions

TERMS OF USE

Welcome to Patriot Defense Gear. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Patriot Defense Gear's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Patriot Defense Gear' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

 

PRIVACY POLICY

PERSONAL INFORMATION SHARING AND DISCLOSURE

Patriot Defense Gear does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If you would like to opt out, please contact us at the information listed at the bottom of the page.

 

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our website and products may use cookies for user authentication, keeping track of your preferences, promotional campaigns,  tracking our audience size and traffic patterns. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

 

SECURITY

All security on our website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any further concerns about security, please email our Customer Service team at patriotdefensegear@gmail.com

 

 

 

REFUND AND SHIPPING POLICY

Returns

Our refund policy is 30 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt, proof of purchase or the order number you received from our website so that we can look up your order. Please do not send your purchase back to the manufacturer. See below for shipping costs on returns.

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days. See below on shipping costs for refunds.

 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at patriotdefensegear@gmail.com and send your item to: Patriot Defense Gear, 175 Hutton Ranch Road, Suite 103 Kalispell Montana United States 59901 with a note explaining why you need an exchange.

 

Shipping

Our products are shipped within 1-3 business days of ordering using USPS 2-3 day shipping.  Exceptions for being shipped within the 1-3 days is drop ship items, paracord slings or unless otherwise noted on the item description, as they are made to order.

 To return your product, you should mail your product to:175 Hutton Ranch Road, Suite 103, Kalispell Montana United States 59901. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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